MSA: Disaster Recovery

$250

MSA: Disaster Recovery

Credit unions can differentiate themselves during times of crisis by helping members cope.

We explored current credit union activities and discussed potential services credit unions can perform to help get their communities and members back on their feet. This course and white paper outlines solutions, such as:

Implement Communitywide Communication Tools
Extend Employee Assistance Programs to members
Launch or Ramp Up Business Lending Programs in Advance
Invest in Mobile Banking and Other Non-Location Specific Services
Partner with Government and Other Community Organizations
Shop Local

Having a business continuity and disaster recovery plans in place are table stakes. But credit unions have a legacy of going above and beyond, and social disaster recovery aligns with their mission to serve their members, especially in their time of greatest need.

People helping people during a time of crisis is more than having a disaster recovery plan in place – it’s an opportunity to make a real difference in the lives of your community. Is your credit union prepared? What more can you do? Discover different ways your credit union can create a social disaster plan and culture, designed to respond quickly during a social disaster.

Introduction

Course Overview / Learning Objectives

Disaster Recovery

Doing the Right Thing is Good Business

Social Networks: Nearly as Important as Water

Outside the Credit Union Industry

Case Studies

Case Study #1: Wildfire

Case Study #1: Wildfire – Long-Term Effects on the Community

Case Study #1: Wildfire – North Bay Fire Relief Fund

Case Study #2: Mass Shootings

Case Study #3: Hurricanes Irma and Harvey

Case Study #4: Haiti Earthquake

Ideas Into Action

Action Plan: Social Disaster Recovery

Top 10 Action Plan

Conclusion

Helpful Links for Executives and Boards

References

Download the Whitepaper

Credit Union Social Disaster Recovery Whitepaper

Advisor Biographies

Susan Mitchell and Sarah Cooke

Mitchell Stankovic and Associates is a strategic consulting firm specializing in the credit union industry to increase consumer impact, market relevance and modernize business practices from board governance to CEO and leadership transitions. We are trusted advisors, industry thought leaders and believe that making a difference is our highest priority demonstrated by our long term relationships and stellar reputation.

$250

MSA: Disaster Recovery

Course
17 Lessons

Credit unions can differentiate themselves during times of crisis by helping members cope.

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